Talk to us
Email us. A person replies within 2 working days.
support@getthatbooty.ukOr tap You, then Talk to a person, in the app. It tells us which account is yours.
Phone: [phone number]. Post: Verma Technologies Limited, 167–169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom.
Paying and your trial
When do I pay?
Yearly starts with 7 days free, then $89.99 a year. You pay when the free week ends. To pay nothing, cancel at least 24 hours before. The app shows the exact date and time. Monthly is $14.99 a month, from day one. It has no free week.
Will you remind me before I pay?
Yes, two days before your last day to cancel. That needs notifications on, or your email. Yearly members hear from us 30 and 7 days before each renewal. Monthly members get a heads-up 3 days before.
Why do I have to pay today?
The 7 days free come once per Apple Account. If you've had them, yearly starts at $89.99 straight away.
Why is my price different?
Prices on our site are in US dollars. UK prices: £89.99 a year or £14.99 a month, VAT included. Elsewhere, the App Store shows your price, with tax where it applies.
Cancel or get a refund
How do I cancel?
- Open iPhone or iPad Settings.
- Tap your name, then Subscriptions.
- Tap Get That Booty, then Cancel Subscription.
Or in the app: You, then Membership, then Change or cancel. Cancel at least 24 hours before it renews. You keep access until the end of the time you've paid for. Apple's help: cancel a subscription from Apple.
Can I get a refund?
Apple handles every payment, so Apple decides refunds. In the app, go to You, then Membership, then Request a refund. Or go to reportaproblem.apple.com, sign in, and choose Request a refund. UK and EU members can withdraw within 14 days. The app shows your last day. Apple handles it.
If something went wrong, email us too. We'll help you explain it to Apple.
New phone or missing membership
Use the same Apple Account on your new phone. In the app, go to You, then Membership. Tap Restore purchase. To bring back your plan, sign in the way you did before.
Can my family share it?
Not yet. Each membership is for one Apple Account.
What if my membership ends?
Your plan and history stay safe. You can still look back at them. Rejoin and you pick up where you left off.
Your plan
What's the Plus One?
Each session gives you one number to beat. That's one more rep, or a little more. The app works it out from last time.
Can I change programme, days or time?
Yes. Go to Plan to switch programme. Change your days and reminder time in You.
What if I miss a day?
Your plan moves with you. Pick up where you left off.
Safety
Pregnant, had a baby this year or injured? Check with your doctor first. Then tell the app, in You, then Things to work around. It changes your moves to suit. If a move hurts, tap "Hurts, not hard" and we'll swap it. Read Health and safety.
Your account and data
- Download your data: You, then Privacy, then Download my data.
- Usage counts: turn "Help improve the app" off in You, then Privacy.
- Delete your account: You, then Account, then Delete account. Or see Delete your account.
- Questions about privacy go to privacy@getthatbooty.uk. Read our privacy policy.
Devices
Get That Booty works on iPhone and iPad. It also works on a paired Apple Watch. There's no Android app yet.
My reminders don't arrive
Open iPhone or iPad Settings, then Notifications, then Get That Booty. Make sure Allow Notifications is on.
My Watch isn't up to date
Open the app on your iPhone, with your Watch nearby. It catches up in a moment.